Terms of service

Chloe's crochet – Terms of Service

Last updated: March 1, 2026

OVERVIEW Welcome to Chloe's crochet! The terms “we,” “us,” and “our” refer to Chloe's crochet. Chloe's crochet operates this store and website, including all related information, content, features, tools, products, and services to provide you, the customer, with a curated shopping experience. Chloe's crochet is powered by Shopify, which enables us to provide these Services to you.

The following Terms of Service (“Terms”) together with any policies referenced herein describe your rights and responsibilities when using our Services. Please read these Terms carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability. By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you should not access or use our Services.

SECTION 1 – ACCESS AND ACCOUNT By agreeing to these Terms, you represent that you are at least the age of majority in your place of residence, and that you have given consent for any of your minor dependents to use the Services on devices you own or manage. To use the Services, including accessing or browsing our online store or purchasing any products, you may be asked to provide certain information, such as your email address, billing, payment, and shipping details. You represent that all information you provide is correct, current, and complete, and that you have the right to provide it. You are solely responsible for maintaining the confidentiality of your account credentials and for all activities under your account. You may not transfer, sell, or assign your account to any other person.

SECTION 2 – OUR PRODUCTS We strive to display our products and services as accurately as possible. However, colors and appearance may vary slightly depending on your device and screen settings. We do not warrant that any product purchased by you will exactly match the images shown online or fully meet your expectations. All product descriptions and prices are subject to change without notice. We reserve the right to discontinue any product at any time and to limit sales to any person or geographic region at our discretion.

SECTION 3 – ORDERS When you place an order, you make an offer to purchase. Chloe's crochet reserves the right to accept or decline your order at its sole discretion. Your order is not accepted until payment is processed and you receive confirmation from us. Please review your order carefully before submitting, as cancellations may not be possible once the order is accepted. If we cannot process or fulfill your order, we will notify you via the contact details provided. All purchases are subject to our Refund Policy. You agree that your purchases are for personal or household use only, and not for commercial resale or export.

SECTION 4 – PRICES AND BILLING Prices, discounts, and promotions may change without notice. The price charged will be the one in effect at the time your order is placed and will be reflected in your confirmation email. Unless stated otherwise, prices do not include taxes, shipping, handling, or customs charges. You agree to provide current and accurate payment and billing information. You also represent that:

  • The credit card information provided is true and complete.

  • You are authorized to use that payment method.

  • Charges will be honored by your card provider.

  • You will pay all applicable fees, taxes, and shipping charges.

SECTION 5 – SHIPPING AND DELIVERY All delivery times are estimates only and not guaranteed. Chloe's crochet is not liable for delays caused by carriers, customs, or events beyond our control. Once an order is handed over to the carrier, title and risk of loss transfer to you. For more information about delivery timeframes, please refer to our Shipping Policy.

SECTION 6 – INTELLECTUAL PROPERTY All content available through our Services—including trademarks, text, graphics, images, product reviews, and site design—is owned by Chloe's crochet or its licensors and protected by applicable intellectual property laws. You may use the Services only for personal, non-commercial purposes. You may not reproduce, modify, distribute, or publicly display any content without our written consent. All rights not expressly granted are reserved by Chloe's crochet. Our name, logos, and product marks are trademarks of Chloe's crochet. Shopify’s name and marks are trademarks of Shopify. All other names and brands are the property of their respective owners.

SECTION 7 – OPTIONAL TOOLS You may have access to tools provided by third parties. These are offered “as is” and “as available,” without warranties or liability. Your use of such tools is at your own risk, and you should review the terms provided by each third-party provider before using them.

SECTION 8 – THIRD-PARTY LINKS Our Services may contain links to third-party websites or content. Chloe's crochet is not responsible for the content, accuracy, or privacy practices of such websites. Accessing them is at your own risk. We are not liable for any damages related to your use of third-party sites or purchases made through them. Please review the third party’s terms and policies before engaging in any transaction.

SECTION 9 – RELATIONSHIP WITH SHOPIFY Chloe's crochet is powered by Shopify, which enables us to provide the Services to you. However, all purchases are made directly with Chloe's crochet. Shopify is not responsible for any transactions or damages arising from your purchases with us. You expressly release Shopify from any claims related to such transactions.

SECTION 10 – PRIVACY POLICY All personal information collected through the Services is subject to our Privacy Policy and to Shopify’s Privacy Policy. By using our Services, you acknowledge that you have read and understood both. Because the Services are hosted by Shopify, your data may be processed and transmitted to Shopify and its partners in other countries to operate and improve the Services.

SECTION 11 – FEEDBACK If you submit feedback, ideas, or reviews, you grant Chloe's crochet a perpetual, worldwide, royalty-free license to use and display that content for any purpose, including improving or promoting our Services. You represent that you own all rights to your feedback and that it does not infringe on others’ rights. Chloe's crochet may monitor or remove feedback that violates these Terms or applicable law.

SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS From time to time, information in our Services may contain errors or inaccuracies. We reserve the right to correct such errors and to modify or cancel orders affected by them, without prior notice.

SECTION 13 – PROHIBITED USES You may not use the Services for unlawful purposes, to harm others, to violate laws or intellectual property rights, or to transmit malicious code or spam. We reserve the right to suspend or terminate your access if you engage in prohibited behavior.

SECTION 14 – TERMINATION We may suspend or terminate your access to the Services at any time without notice if you breach these Terms. You remain liable for any outstanding payments up to the termination date. Sections relating to Intellectual Property, Feedback, Liability, and Governing Law will survive termination.

SECTION 15 – DISCLAIMER OF WARRANTIES The Services and all products are provided “as is” and “as available” without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that your use of the Services will be uninterrupted or error-free.

SECTION 16 – LIMITATION OF LIABILITY To the fullest extent permitted by law, Chloe's crochet and its affiliates will not be liable for any indirect, incidental, special, or consequential damages, including loss of data, profits, or revenue, arising from your use of the Services or products.

SECTION 17 – INDEMNIFICATION You agree to indemnify and hold harmless Chloe's crochet, Shopify, and their affiliates from any claims, damages, or expenses (including legal fees) arising from your breach of these Terms, your violation of law, or your misuse of the Services.

SECTION 18 – SEVERABILITY If any provision of these Terms is found invalid or unenforceable, the remaining provisions will continue in effect.

SECTION 19 – WAIVER; ENTIRE AGREEMENT Failure to enforce any provision does not constitute a waiver of rights. These Terms, along with any referenced policies, constitute the entire agreement between you and Chloe's crochet.

SECTION 20 – ASSIGNMENT You may not assign or transfer these Terms without our written consent. Chloe's crochet may assign or delegate these Terms without restriction.

SECTION 21 – GOVERNING LAW These Terms of Service and any related agreements shall be governed by and construed in accordance with the laws of the Republic of Lithuania, and you consent to the exclusive jurisdiction of its courts.

SECTION 22 – HEADINGS Headings are included for convenience only and do not affect interpretation.

SECTION 23 – CHANGES TO TERMS OF SERVICE You can review the latest version of these Terms at any time on our website. We may update these Terms periodically, and material changes will be communicated in accordance with applicable law. Continued use of the Services after changes means you accept the updated Terms.